Financial Assistance Policy
If Tampa Bay Joint and Spine Surgery Center believes that you have health insurance and/or HMO coverage(s) that may cover some or all of the Services, Tampa Bay Joint and Spine Surgery Center may initiate contact with them to determine your cost-sharing responsibilities for Tampa Bay Joint and Spine Surgery Center’s bill. You may contact them directly as well for additional information concerning your cost-sharing responsibilities. If Tampa Bay Joint and Spine Surgery Center determines that you have cost-sharing responsibilities for Tampa Bay Joint and Spine Surgery Center’s bill, in accordance with Tampa Bay Joint and Spine Surgery Center’s financial assistance policies, you will be required to pay your cost-sharing responsibilities in full on or before the date that Services are provided. Tampa Bay Joint and Spine Surgery Center’s financial assistance policies are that if you are unable to pay your cost-sharing responsibilities in full on or before the date that Services are provided, because you believe you are medically indigent or you are not covered by any health insurance or HMO, then upon request Tampa Bay Joint and Spine Surgery Center, in its sole discretion, may offer you a discount on the amount due and/or offer a payment plan. Any such discount is considered by Tampa Bay Joint and Spine Surgery Center to be “charity care.” There is no formal application process for obtaining “charity care” at Tampa Bay Joint and Spine Surgery Center. Tampa Bay Joint and Spine Surgery Center’s standard collection policy is to produce and send one or more bills to patients for their cost sharing amount.
Good Faith Estimate
Upon your request, and before the provision of non-emergency care at Tampa Bay Joint and Spine Surgery Center, you can receive a good faith estimate of anticipated charges for the treatment of your condition at Tampa Bay Joint and Spine Surgery Center. This estimate must be provided to you within seven (7) days of the request being received by Tampa Bay Joint and Spine Surgery Center. You should contact your insurer or health maintenance organization regarding your cost-sharing responsibilities. You may request and obtain a Good Faith Estimate by calling Tampa Bay Joint and Spine Surgery Center at (727) 371-2500.
Itemized Bill
Upon request and after discharge from Tampa Bay Joint and Spine Surgery Center we will provide a statement within 7 working days of your request.
Provider Disclosure
Services may be provided in this health care facility by Tampa Bay Joint and Spine Surgery Center as well as by other health care providers who may separately bill the patient and who may or may not participate with the same health insurers or health maintenance organizations as Tampa Bay Joint and Spine Surgery Center. You may request a more personalized estimate of charges from these other health care providers by contacting the health care providers directly. Tampa Bay Joint and Spine Surgery Center may contract with providers for pathology and anesthesiology services; these services are billed separately from Tampa Bay Joint and Spine Surgery Center for their services. You may contact these providers through their contact information provided below.
Tampa Bay Joint and Spine Surgery Center Providers
Anesthesia Services Provided by
Healthcare Career Services LLC
P.O. Box 23792
Tampa, FL 33623
800-242-1131 EXT 4230
Patient Health Record
Upon request and after discharge from Tampa Bay Joint and Spine Surgery Center, Tampa Bay Joint and Spine Surgery Center will make available the patient record that may be necessary for verification of the accuracy of your patient statement within 10 working days of your request.
Link to Healthcare Related Data
Pursuant to AHCA Statute: s.405.05,F.S. please find here a link to data, quality measures, and statistics that are disseminated by AHCA.
Patient Complaint or Grievance
To report a complaint or grievance, you can contact the facility Administrator by phone at (727) 371-2500 or by mail at:
Tampa Bay Joint and Spine Surgery Center
26034 US Highway 19 N